One of the usual reasons to get a hosting server of your own is the fact that you shall have comprehensive control over the software environment and you'll be able to install anything you need. This will allow you to run apps which require certain software to be present on the hosting server, which isn't possible with a shared Internet hosting server in which you can install software just within the account, but not on a root level. In case you're not very familiar with this type of matters, however, you could experience problems as managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our administrators will be able to handle a variety of tasks that should be done or can resolve various issues that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions which we offer and you could add it either during the signup or at any time later through your billing Control Panel. It comes with an hour of custom work on your web server, so our admins can easily help you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work properly, so you'll not need to waste time to figure out what is wrong as they can help you in a very quick and expert way. As this is a one-time upgrade, you can get it only when you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is beneficial if you are unable to do something yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated web hosting plans and provided you add it, our knowledgeable admins can assist you with anything on your hosting server. For example installing any third-party software which you may want to use on the web server and troubleshooting any script that operates poorly or does not run at all. Our upgrade provides 60 minutes of work and in case a certain task isn't very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left within your billing Control Panel and use them whenever you require support again. The Installation & Troubleshooting upgrade could be purchased at any time, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help later, you'll be able to add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best possible way.