There are lots of hosting companies on the market today, yet many of them are resellers that have limited resources, particularly when it comes to support. A good way to distinguish them is the option to get in touch with the company over the telephone. The level of support that you will get through this particular method of communication varies based on the supplier - a few of them offer dedicated phone support, others offer basic and customer support only because some matters are more time-consuming and it is faster and easier to be resolved with a ticket, especially if the issue needs to be escalated. Nonetheless, it's good to find that you can reach your web hosting provider since there are many small issues that can be taken care of without difficulty and in a very timely manner through a call, not mentioning that you're able to get additional information regarding the services before you become a client.

Phone Support in Hosting

Because we have live phone support 14 hours every day, you're able to get in touch with us and speak with one of our customer support representatives to get more information about all hosting plans that we supply and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your benefit, we have telephone numbers on three different continents and you'll be able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you can call us about general and billing matters, and about some tech issues. In case the situation is strictly technical or it needs more time to analyze, you will have to employ our ticketing system, that will allow both you and our technical support team to track the details given by each side.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs daily as a part of the support services for every single semi-dedicated server package that we offer. Considering the fact that some issues are more difficult and time-consuming, you'll have to open a support ticket if you come across such a problem, but for all of the billing, general or small-scale tech issues you can always give us a call and we will assist you in a timely manner to save you the time you will need to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our cutting-edge cloud platform or you'll be able to get any other general info about our semi-dedicated solutions. We have local numbers in the USA, the UK and Australia plus a worldwide number, which means that you can call the one that is closer to your region.