Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying high quality support in good time is our high priority, so we backup each hosting plans plan with a one hour ticket solution guarantee. The moment you send a ticket or send us an e–mail, our client customer assistance crew will try their best to generate the most acceptable answer to your problem and to offer you advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any problem you might have regarding our offerings. We have technicians present at all times to deliver help at any time necessary. Feel free to use the ticketing system or send us an e–mail anytime, or you can grab the telephone or make use of the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has integrated a wide–ranging know–how base into the Control Panel so you might get practical step by step guidance whenever you want. Each area of the Control Panel features its own contextual guide area offering a group of how–to content articles. We have also prepared video lessons to provide you with a more effective visual representation of precisely how to conduct any presented process.