1 hour ticket response
Our team of technicians is dedicated to giving rapid answers to all your inquiries. We’ll examine your support ticket the second it’s been received and will respond with a solution to your problem within less than one hour after the support ticket submission. In fact, our average technical support ticket response time is twenty minutes.
An Exceptional Technical Support Service
Our client support engineers possess extensive experience in the hosting plans industry and are experienced enough to offer a quick solution to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the support ticket will be sent to a programmer or admin for further assistance.
An Intuitive Help Center Section
Included in the Site Control Panel is an intuitive Help section, which features different sources of information. You can search through a regularly updated knowledge base featuring web hosting account management articles and site management articles, check out our educational video tutorials or have a look at the F.A.Q. database.
