Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Warranty

  • Each ticket that you submit to our technical support Dept will be replied to in less than 60 minutes. All general queries are going to be solved as quickly as possible. Yet, if the help question you have sent us requires the aid of a capable admin technician, we’ll address the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Top–class Tech Support Service

  • Our customer help and support team is going to be working for you round the clock to to respond to all assistance request tickets that you submit. We offer technical assistance for all programs that are pre–installed on your hosting server. These include our in–house produced Site Control Panel, the preferred OS as well as the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Site Control Panel that is offered at no cost with your VPS has an incorporated articles base. There’s a variety of detailed how to articles and an array of step by step video lessons that show all the common site management responsibilities. You can easy–access them by clicking on the Help or Video buttons in the top right part of each Control Panel section.