Risk–Free Hosting Plans
With Config Guru, you can experience a completely riskless cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
Our hosting system is based on a solid, world–class hardware architecture and a strongly tweaked Linux distro. That’s why, regardless of what your website is, or how many visitors you have, or even in case there is a denial–of–service attack, our machines will remain up and your websites will stay visible online.
All our hosting plans plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is crucial that you also set up your own network infrastructure. That is why we set up a custom internal network in each one of our data centers. Based on top–of–the–line Juniper routers and switches, our internal network allows for extra–fast data transfer rates and is completely redundant.
Thus, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, regardless of which hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
Although we have done everything to minimize all potential risks with our cloud hosting packages and regardless of the fact that our company offers first–class technical support, there are instances when the customer simply isn’t content with what we have to offer. Or he wants to switch to a more powerful hosting solution, such as a VPS server or even a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, we will give you your money back.
24/7 Technical Support
We have mindfully chosen each member of our 24x7 support staff to make sure that we can offer you the best customer support service you can possibly get. Each of our support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they are at your disposal 24–7–365 – you’ll be able to reach them at any moment and they will respond to you as fast as possible.
Their average support ticket response time is well under twenty minutes, whilst with many other hosting suppliers you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in less than one hour.
